BP, Blackburn Road, Glen Waverley

Reviews

• Tim Rigg

  23.03.2018
  ★ ☆ ☆ ☆ ☆
  At 12:30 am this morning I stopped at the Tally Ho BP station for a packet of cigarettes. When I arrived and pressed the bell for service I had to wait for 5 minutes for a response.
  
  I asked for the brand of cigarettes I wanted and was told they she, (young blonde lass) did not have them. From there on every brand I requested from the whole board listing, I was told they were out despite seeing clearly that the shelves were full. Every time she opened the shelf and supposedly looked.!!!
  If an attendant has issues with selling certain products in the store, should they be there at all?????????? In a service capacity.
  
  This woman told me that it was the law. She could not tell me what brands she had. When I asked why she was being difficult she stated that it was the law and walked off to the rear of the shop.
  
  I had to wait to be let out of the store.
  
  Really? Is this company policy to treat customers in this way?
  
  Not to worry, Coles was open.
  
  I will never buy petrol from that site in Tally Ho ever again. I will make sure all my friends and relatives are also aware that for all the years of good service I have received there, hiring trailers, purchasing petrol and cigarettes, hired gas bottles etc. this smart alec decided to be obstreperous for whatever reason.
  
  Very disgusted and disappointed. It only takes one bad egg to make the whole place rotten!!!!!!
  
  Also BP complaints website states that the site may take complainant to an unsafe website.
  
  Really?
  
  I think I will take this further with Consumer Affairs re website posting and complaints management.

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